Hey so I got my laptop some months back and my subscription got over so I came here followed the rules, downloaded ms 365 file and then activated it and it brought ms 365 but a weeks ago it has began showing office 2016. I deactivated the licence using CMD and reinstalled so many different MS 365 files and it just keeps showing office 2016(when it's not activated it shows ms 365. Please activate) I tried to download office 2019 also and the same issue, it shows office 2019 without activation and office 2016 with activation. Help would be definitely appreciated. Hope you have a nice day! Stay safe!