Hello. I will be helping and guiding you, going forward on this case.
Let me know what first name you prefer to go by.
Please know that I cannot be a party to evasion of licensing for Microsoft software or any other software. What I can do is guide you to look for malware & to remove it when found.
Please follow my directions as we go along. Please do not do any changes on your own without first checking with me.
If you will be away for more than 3 consecutive days, do try to let me know ahead of time, as much as possible.
Please only just attach all report files, etc that I ask for as we go along.
What is the name of the latest files you downloaded & where are they? what were they?
The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted software from a system.
Let me know the result of this.
The log is named MSERT.log
the log will be at %SYSTEMROOT%\debug\msert.log which in most cases is
Please attach that log with your reply.